Outage in Trainerize

Web and Mobile Apps are unavailable

Resolved Major
July 19, 2024 - Started 5 months ago - Lasted about 10 hours
Official incident page

IsDown continuously monitors the Trainerize status page and multiple sources to provide up-to-date information. Check back with us for the latest Trainerize uptime status.

Outage Details

Due to an unexpected impact from CrowdStrike, a third party provider we use, both our web and apps are currently experiencing server errors. We are working diligently to back out the changes and will provide further updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/19/2024 04:03PM

This incident has been resolved.

MONITORING 5 months ago - at 07/19/2024 03:38PM

We have rolled back the changes introduced by CrowdStrike and have returned to normal operations! Thank you again for the all the patience as we worked to solve this issue.

IDENTIFIED 5 months ago - at 07/19/2024 02:03PM

We have implemented a series of fixes that have improved performance. We are continuing to test and will provide further updates shortly.

IDENTIFIED 5 months ago - at 07/19/2024 11:03AM

We continue to work towards a resolution. We will provide further updates as we have them.

IDENTIFIED 5 months ago - at 07/19/2024 09:43AM

Thank you for your continued patience. We are still working towards a resolution.

IDENTIFIED 5 months ago - at 07/19/2024 08:24AM

We are continuing to work on bringing ABC Trainerize back up and reverse the impacts from CrowdStrike. While we do not currently have an ETA, we have all hands on deck working to resolve this as quickly as we can. Thank you for your patience!

IDENTIFIED 5 months ago - at 07/19/2024 07:51AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 07/19/2024 07:51AM

Due to an unexpected impact from CrowdStrike, a third party provider we use, both our web and apps are currently experiencing server errors. We are working diligently to back out the changes and will provide further updates as we have them.

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