Outage in Tungsten Automation EMEA

APS - EU slow document processing.

Resolved Minor
April 17, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating degraded performance with document processing in the EU system.
Components affected
Tungsten Automation EMEA AP Essentials
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/17/2025 01:32PM

This incident has been resolved.

MONITORING 15 days ago - at 04/17/2025 01:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 15 days ago - at 04/17/2025 01:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 15 days ago - at 04/17/2025 12:43PM

We are currently investigating degraded performance with document processing in the EU system.

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