Outage in Twilio

SMS and MMS Delivery Delays to T-Mobile Network in the US

Resolved Minor
June 05, 2024 - Started 21 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Toll-Free and 10DLC traffic towards T-Mobile, for both SMS and MMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 06/05/2024 08:35PM

We are no longer experiencing MMS/SMS delivery delays when sending messages to T Mobile network in the US. This incident has been resolved.

MONITORING 21 days ago - at 06/05/2024 06:34PM

We are observing recovery in MMS and SMS delivery delays when sending toll-free, short code and long code messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 06/05/2024 04:49PM

We continue investigating delivery delays with toll-free, short code and long code traffic towards T-Mobile for both SMS and MMS. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information is available.

INVESTIGATING 21 days ago - at 06/05/2024 03:47PM

Our monitoring systems have detected an issue with toll-free, short code and long code traffic towards T-Mobile, for both SMS and MMS. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information is available.

INVESTIGATING 21 days ago - at 06/05/2024 03:31PM

We are experiencing SMS delivery delays when sending messages to T Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 06/05/2024 03:16PM

Our monitoring systems have detected a potential issue with Toll-Free and 10DLC traffic towards T-Mobile, for both SMS and MMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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