Outage in Twilio

On Call Engineers are Investigating an issue

Resolved Minor
June 24, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have detected a potential issue with emails reaching porting@twilio.com. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Customer Support Center
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/24/2024 10:40PM

We have fully investigated the issue with emails reaching porting@twilio.com, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING 3 months ago - at 06/24/2024 09:41PM

We have detected a potential issue with emails reaching porting@twilio.com. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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