Outage in Twilio

SMS Delivery Delays to the AT&T Network in the US From a Subset of Short Codes

Resolved Minor
July 03, 2024 - Started 2 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue related to SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/03/2024 12:41PM

We are no longer experiencing SMS delivery delays when sending messages to AT&T network over a subset of short codes in the United States. This incident has been resolved.

MONITORING 2 days ago - at 07/03/2024 10:43AM

We continue to observe recovery in SMS delivery delays when sending messages to AT&T network over a subset of short codes in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 2 days ago - at 07/03/2024 08:48AM

We are observing recovery in SMS delivery delays when sending messages to AT&T network over a subset of short codes in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/03/2024 06:59AM

We continue to experience SMS delivery delays to the AT&T network over a subset of short codes in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/03/2024 06:11AM

We are experiencing SMS delivery delays to the AT&T network over a subset of short codes in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/03/2024 05:56AM

Our monitoring systems have detected a potential issue related to SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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