Outage in Twilio

SMS Delivery Delays to Brisanet Network in Brazil

Resolved Minor
November 05, 2024 - Started about 11 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 11/05/2024 07:47PM

We are making a correction to the previous communications on this StatusPage post. After some investigation, we've identified that SMS delivery delays were not impacted, but we experienced SMS delivery report delays to Brisanet Network in Brazil. This services is now fully recovered and we're resolving this incident. We apologize for the delays and any inconvenience this may have caused.

MONITORING about 6 hours ago - at 11/05/2024 05:08PM

We continue observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 8 hours ago - at 11/05/2024 02:56PM

We are observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 11/05/2024 12:56PM

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 11/05/2024 12:06PM

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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