Outage in Twilio

Unable to Log Into New Flex Projects From Console

Resolved Minor
November 14, 2024 - Started about 6 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue when accessing new Flex projects. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 11/15/2024 02:19AM

New Flex Projects in Flex Admin Console are now operating normally at this time.

MONITORING about 3 hours ago - at 11/15/2024 01:59AM

New Flex Projects in Flex Admin Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 11/15/2024 12:23AM

New Flex accounts might get an Invalid SSO setting error when trying to access the Flex Admin Console. Our engineering team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 11/14/2024 11:23PM

New Flex accounts might get an Invalid SSO setting error when trying to access the Flex Admin Console. Our engineering team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 11/14/2024 10:48PM

Our monitoring systems have detected a potential issue when accessing new Flex projects. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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