Outage in Typeform

Typeform Results/Summary Report - Unavailable

Resolved Minor
October 21, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified errors impacting our Results panel. Users accessing Responses or the Summary Report may be impacted. The setup of some integrations may be affected. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 806146 | INC-67
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/21/2024 04:01PM

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

IDENTIFIED 2 months ago - at 10/21/2024 03:03PM

We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied.

The Responses tab should work as expected, however, forms may incorrectly show a response counter of '0' and the setup of some integrations may be affected.

Accept our apologies for any inconvenience this is causing. We'll share another update as soon as possible.

IDENTIFIED 2 months ago - at 10/21/2024 02:33PM

We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied.

The Responses tab should work as expected, however, forms may incorrectly show a response counter of '0' and the setup of some integrations may be affected.

Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

IDENTIFIED 2 months ago - at 10/21/2024 02:02PM

We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied now.

Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

IDENTIFIED 2 months ago - at 10/21/2024 01:32PM

We have identified errors impacting our Results panel. Users accessing Responses or the Summary Report may be impacted. The setup of some integrations may be affected. We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 806146 | INC-67

source IsDown Possible Outage Indicated by User Reports Reports started 4 minutes before official outage was reported

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