Outage in UC San Diego

Password Change Tool

Resolved Minor
January 07, 2025 - Started 29 days ago - Lasted about 8 hours
Official incident page

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Outage Details

ITS is investigating possible issues with the Password Change Tool (password.ucsd.edu). These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 01/08/2025 08:16AM

ITS has confirmed that the issues affecting the password reset tool have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 29 days ago - at 01/08/2025 01:04AM

ITS has implemented a fix for the issues with the Password Change Tool. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 29 days ago - at 01/07/2025 11:53PM

ITS is investigating possible issues with the Password Change Tool (password.ucsd.edu). These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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