Outage in Umbrellar
Network connectivity failure in Auckland region.
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
A restart of the line card in the degraded core router helped restore networking services. Network engineers are still monitoring the situation.
If you are still experiencing problems, please notify help@umbrellar.com or phone 0800 344 493.
Networking services have recovered and are under observation by the network engineering team.
If you are still experiencing problems, please notify help@umbrellar.com or phone 0800 344 493.
The issue has been identified as the core router in Auckland flapping causing grey failure response. Routing engines have been restarted, and the time issue is related to convergence.
Further updates to follow.
Core networking services have been disrupted in our Auckland datacentre and this is being investigated and will be resolved as soon as possible.
Further updates to follow.
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