Outage in Unity

Data delay

Resolved Minor
October 08, 2024 - Started 10 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Dear customers,

We are currently experiencing a technical issue that has affected the ADS data pipeline. As a result, dashboards are not receiving fresh data after `2024-10-08 07:00:00`.

Impacted Metrics:
* All Hourly Fresh preinstall delivery, for example, clicks, installs and revenue.
* All Daily Secondary conversion ROAS, for example, D0 or D3 ad_revenue.

We anticipate several hours of data backfill will be required once the issue is resolved. Our team is actively working to address this incident, and we will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
10 days ago - at 10/08/2024 11:59AM

Dear customers,

We are currently experiencing a technical issue that has affected the ADS data pipeline. As a result, dashboards are not receiving fresh data after `2024-10-08 07:00:00`.

Impacted Metrics:
* All Hourly Fresh preinstall delivery, for example, clicks, installs and revenue.
* All Daily Secondary conversion ROAS, for example, D0 or D3 ad_revenue.

We anticipate several hours of data backfill will be required once the issue is resolved. Our team is actively working to address this incident, and we will provide updates as more information becomes available.

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