Outage in USG

Network Outages Impacting USG Systems and Services

Resolved Major
September 06, 2023 - Started about 1 year ago - Lasted 13 days
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating intermittent issues impacting PeachNet from our upstream providers. Affected users may be experiencing problems with access to systems and services provided by USG Institutions as well as ITS. Updates will be posted here as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/18/2023 02:42PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of the network. The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING about 1 year ago - at 09/06/2023 02:58AM

Information Technology Services (ITS) is reporting that immediate intermittent issues impacting PeachNet from our upstream providers have been resolved. We will continue to monitor this system for stability. If you are still experiencing network access issues, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING about 1 year ago - at 09/06/2023 12:43AM

We are experiencing intermittent issues with Internet2 traffic originating from a third-party internet service provider. This may include K12 sites in addition to USG Institutions.

INVESTIGATING about 1 year ago - at 09/06/2023 12:15AM

Information Technology Services (ITS) is currently investigating intermittent issues impacting PeachNet from our upstream providers. Affected users may be experiencing problems with access to systems and services provided by USG Institutions as well as ITS. Updates will be posted here as they become available.

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