Outage in USG

Brightspace Email Attachment Issues Reported - Q Environment

Resolved Major
September 20, 2023 - Started about 1 year ago - Lasted about 14 hours
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating Brightspace Email Attachment Issues in the Q Environment. D2L is working to resolve this issue. Additional information will be posted here when it becomes available.
Components affected
USG GeorgiaVIEW Online Learning Environment (QPROD)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/21/2023 12:27PM

Information Technology Services (ITS) has confirmed that GeorgiaVIEW QPROD and XPROD D2L Learning Environments are functioning normally at this time.

In the event that you experience any further issues with Brightspace Email or Email Attachments, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING about 1 year ago - at 09/20/2023 10:52PM

Information Technology Services (ITS) is currently investigating Brightspace Email Attachment Issues in the Q Environment. D2L is working to resolve this issue. Additional information will be posted here when it becomes available.

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