Outage in USG

GeorgiaVIEW SSO Access Issues Reported - Atlanta Metropolitan State College

Resolved Major
February 21, 2024 - Started 8 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating a local campus login issue for Atlanta Metropolitan State College, which is affecting access to D2L. Affected users may experience issues with authentication. The campus is working to resolve this now. Additional information will be posted here as updates are available.
Components affected
USG Atlanta Metropolitan State College (QPROD)
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/21/2024 08:53PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of SSO authentication. The system should continue operating normally.

In the event that you experience any further issues with SSO authentication, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING 8 months ago - at 02/21/2024 07:03PM

Information Technology Services (ITS) has restored full functionality of GeorgiaVIEW SSO Access. We will continue to monitor this system for stability. If you are still experiencing issues with GeorgiaVIEW SSO Access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

INVESTIGATING 8 months ago - at 02/21/2024 05:17PM

Information Technology Services (ITS) is currently investigating a local campus login issue for Atlanta Metropolitan State College, which is affecting access to D2L. Affected users may experience issues with authentication. The campus is working to resolve this now. Additional information will be posted here as updates are available.

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