Outage in Validis
Validis UK: Error message when starting Month End Reconciliation
Resolved Minor
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Outage Details
Components affected
Validis UKLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently aware of an intermittent issue where some customers are receiving an error when trying to view data or start their month-end reconciliation through the Validis Portal.
We advise affected users to sign out, refresh their browser, and try again.
Our technical team is continuing to investigate this issue as a high priority.
We apologize for any inconvenience caused.
We are continuing to investigate this issue.
We are currently aware of an intermittent issue where some customers are receiving an error when trying to view data or start their Month End Reconciliation through the Validis Portal.
We advise affected users to wait a couple a of minutes before refreshing their browser and trying again.
Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.
We apologise for any inconvenience caused.
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