Outage in Vena Solutions

Vena Copilot unavailable in US hubs

Resolved Major
September 27, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue impacting the US Vena hubs affecting our Vena Copilot Service. Our support teams are engaged and we will keep you updated on our progress.
Components affected
Vena Solutions US1 Vena Solutions US2 Vena Solutions US3 Vena Solutions US4
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/27/2024 06:52PM

This incident has been resolved.

MONITORING 4 months ago - at 09/27/2024 06:25PM

Service is back up and we are monitoring the result.

INVESTIGATING 4 months ago - at 09/27/2024 05:52PM

We are currently investigating an issue impacting the US Vena hubs affecting our Vena Copilot Service.
Our support teams are engaged and we will keep you updated on our progress.

Latest Vena Solutions outages

ETL Job Wait Times US1 - 26 days ago
ETL Job Performance Degradation - US2 - about 2 months ago
ETL Jobs Failing - US2 - about 2 months ago
ETL Failing with redshift error - US1 - 2 months ago
Unable To Create/Refresh Datasets (All Hubs) - 2 months ago

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