Outage in Verisk Insurance Solutions - ISO

IT Service Issue - Multiple Applications

Resolved Major
October 27, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Please be advised we are investigating an issue impacting Coverage Verifier, Quickfill, and Mozart. Verisk Staff are working to resolve this as soon as possible. We thank you for your patience as this is investigated.
Components affected
Verisk Insurance Solutions - ISO Mozart Website Verisk Insurance Solutions - ISO A-Plus Auto Verisk Insurance Solutions - ISO A-Plus Auto Verisk Insurance Solutions - ISO A-Plus Auto Alert Verisk Insurance Solutions - ISO A-Plus Auto Verisk Insurance Solutions - ISO A-Plus Auto - Claim Activity Profiler (CAP) Verisk Insurance Solutions - ISO A-Plus Auto 3.0 Verisk Insurance Solutions - ISO A-Plus Auto - Claim Activity Profiler (CAP) Verisk Insurance Solutions - ISO A-Plus Auto Enhanced Verisk Insurance Solutions - ISO A-Plus Auto Claims Standardization Verisk Insurance Solutions - ISO A-Plus Auto 3.0 Enhanced Verisk Insurance Solutions - ISO Coverage Verifier Verisk Insurance Solutions - ISO Coverage Verifier Verisk Insurance Solutions - ISO Coverage Verifier Verisk Insurance Solutions - ISO Quickfill Verisk Insurance Solutions - ISO ISO Portal Verisk Insurance Solutions - ISO Lloyds Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/28/2025 01:39AM

Please be advised the ISO and Lloyds Portal were also restored. All applications are performing as expected. We thank you for your patience and apologize for any inconvenience this issue may have caused.

INVESTIGATING about 2 months ago - at 10/28/2025 01:05AM

Please be advised A-Plus Auto and Quickfill are also now working as expected. We will continue provide updates as the remaining applications are restored.

INVESTIGATING about 2 months ago - at 10/28/2025 12:59AM

Please be advised Mozart and Coverage Verifier are now working as expected. We will provide updates as the remaining applications are restored.

INVESTIGATING about 2 months ago - at 10/28/2025 12:07AM

Please be advised upon further investigation, we are seeing this issue is also impacting ISO and Lloyd's Portals. We will provide updates as the issue is resolved.

INVESTIGATING about 2 months ago - at 10/28/2025 12:03AM

Please be advised upon further investigation, we are seeing this issue is also impacting A-Plus Auto. We will provide updates as the issue is resolved.

INVESTIGATING about 2 months ago - at 10/27/2025 11:51PM

Please be advised we are investigating an issue impacting Coverage Verifier, Quickfill, and Mozart. Verisk Staff are working to resolve this as soon as possible. We thank you for your patience as this is investigated.

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