Outage in Verisk Insurance Solutions - ISO

Intermittent Service Issue - A-Plus Auto and Coverage Verifier on UAT

Resolved Major
October 28, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Please be advised we are currently investigating an intermittent issue impacting A-Plus Auto and Coverage Verifier on UAT. We thank you for your patience and will provide updates as we continue to investigate this issue.
Components affected
Verisk Insurance Solutions - ISO Electronic Rating Content 2.0 – Rating Worksheet Verisk Insurance Solutions - ISO A-Plus Property Verisk Insurance Solutions - ISO LOCATION Fireline Verisk Insurance Solutions - ISO LOCATION Public Protection Class (PPC) Verisk Insurance Solutions - ISO LOCATION Future Effective PPC Verisk Insurance Solutions - ISO Statistical Agent Visualization Report Verisk Insurance Solutions - ISO Building Structure Verisk Insurance Solutions - ISO LOCATION Crime Verisk Insurance Solutions - ISO A-Plus Property - Claim Activity Profiler (CAP) Verisk Insurance Solutions - ISO LOCATION Premium Tax Verisk Insurance Solutions - ISO Mileage Confirm Verisk Insurance Solutions - ISO Risk Analyzer Personal Auto Symbols 1.0 Verisk Insurance Solutions - ISO A-Plus Property Verisk Insurance Solutions - ISO Emerging Issues Verisk Insurance Solutions - ISO LOCATION Property Territory Verisk Insurance Solutions - ISO LOCATION Crime Verisk Insurance Solutions - ISO LOCATION PPC Verisk Insurance Solutions - ISO Statistical Web Services Commercial Statistical Agent Stat Plan Verisk Insurance Solutions - ISO LOCATION Sinkhole Verisk Insurance Solutions - ISO LOCATION Businessowners Territory Verisk Insurance Solutions - ISO Electronic Rating Content Verisk Insurance Solutions - ISO VINMASTER Verisk Insurance Solutions - ISO LOCATION Reports Verisk Insurance Solutions - ISO Statistical Web Services Commercial Stat Plan Verisk Insurance Solutions - ISO Travel Verisk Insurance Solutions - ISO LOCATION Hail Risk Verisk Insurance Solutions - ISO Verisk Insurance Data Policy API Verisk Insurance Solutions - ISO LOCATION Reports Verisk Insurance Solutions - ISO Multi-Line Class Table Verisk Insurance Solutions - ISO Documentation Verisk Insurance Solutions - ISO Statistical Web Services Personal Lines Stat Plan Verisk Insurance Solutions - ISO Mozart Verisk Insurance Solutions - ISO MarketWatch Verisk Insurance Solutions - ISO LOCATION Windpool Eligibilty Verisk Insurance Solutions - ISO LOCATION Commercial Earthquake Territory Verisk Insurance Solutions - ISO Mozart Website UAT Verisk Insurance Solutions - ISO Health Verisk Insurance Solutions - ISO LOCATION Citizens Territory Verisk Insurance Solutions - ISO LightSpeed Auto Verisk Insurance Solutions - ISO LOCATION BCEGS Verisk Insurance Solutions - ISO LOCATION BOP Territory Verisk Insurance Solutions - ISO Motor Vehicle Report Verisk Insurance Solutions - ISO LOCATION General Liability Territory Verisk Insurance Solutions - ISO LOCATION GroupII Territory Verisk Insurance Solutions - ISO Vehicle Registration Reports Verisk Insurance Solutions - ISO Statistical Web Services Verisk Insurance Solutions - ISO LOCATION Wind Verisk Insurance Solutions - ISO Statistical Plans Verisk Insurance Solutions - ISO LOCATION Windpool Verisk Insurance Solutions - ISO State Filing Forms For Workers Compensation Verisk Insurance Solutions - ISO LOCATION Census Tract Territory Verisk Insurance Solutions - ISO State Filing Handbook Verisk Insurance Solutions - ISO State Filing Handbook For Workers Compensation Verisk Insurance Solutions - ISO Risk Analyzer Environmental Verisk Insurance Solutions - ISO LOCATION Latitude and Longitude Verisk Insurance Solutions - ISO Electronic Rating Content 2.0 – Content API Verisk Insurance Solutions - ISO Motor Vehicle Indicator of Activity (IOA) Verisk Insurance Solutions - ISO Vehicle Registration Report Verisk Insurance Solutions - ISO Registration Verisk Insurance Solutions - ISO Statistical Web Services Personal Auto Stat Plan Verisk Insurance Solutions - ISO Loan Verifier Verisk Insurance Solutions - ISO LOCATION Building Code Effectiveness Grading Schedule (BCEGS) Verisk Insurance Solutions - ISO A-Plus Property - Claim Activity Profiler (CAP) Verisk Insurance Solutions - ISO A-Plus Property Verisk Insurance Solutions - ISO LOCATION Lava and Tsunami Verisk Insurance Solutions - ISO LOCATION Flood Assist Verisk Insurance Solutions - ISO A-Plus Property Enhanced Verisk Insurance Solutions - ISO DataCube Verisk Insurance Solutions - ISO Lenders Total Loss Alert API Verisk Insurance Solutions - ISO Lloyds Wording Repository Verisk Insurance Solutions - ISO LOCATION Auto Territory Verisk Insurance Solutions - ISO LOCATION Premium Tax Verisk Insurance Solutions - ISO LOCATION Auto Territories Verisk Insurance Solutions - ISO Gateway Token API UAT Verisk Insurance Solutions - ISO TrueVin Verisk Insurance Solutions - ISO LOCATION General Liability Territory Verisk Insurance Solutions - ISO Risk Analyzer Personal Auto Verisk Insurance Solutions - ISO LOCATION Fireline Verisk Insurance Solutions - ISO Electronic Rating Content 2.0 – RaaS API Verisk Insurance Solutions - ISO Health Verisk Insurance Solutions - ISO LOCATION Firewise Verisk Insurance Solutions - ISO Legislative Monitoring Verisk Insurance Solutions - ISO Undisclosed Driver Reports Verisk Insurance Solutions - ISO Risk Analyzer Commercial Auto Symbols Verisk Insurance Solutions - ISO Travel Verisk Insurance Solutions - ISO State Filing Forms Verisk Insurance Solutions - ISO Lenders API Verisk Insurance Solutions - ISO Motor Vehicle Reports Verisk Insurance Solutions - ISO Undisclosed Driver Household Solution Verisk Insurance Solutions - ISO A-Plus Property with Scoring Verisk Insurance Solutions - ISO Undisclosed Driver Household View Verisk Insurance Solutions - ISO Motor Vehicle Report Verisk Insurance Solutions - ISO Inflection Verisk Insurance Solutions - ISO LOCATION Distance to Coast Verisk Insurance Solutions - ISO A-Plus Auto 3.0 Enhanced Verisk Insurance Solutions - ISO Coverage Verifier Verisk Insurance Solutions - ISO A-Plus Auto Verisk Insurance Solutions - ISO Coverage Verifier Verisk Insurance Solutions - ISO A-Plus Auto - Claim Activity Profiler (CAP) Verisk Insurance Solutions - ISO Coverage Verifier Enhanced Verisk Insurance Solutions - ISO A-Plus Auto Enhanced Verisk Insurance Solutions - ISO A-Plus Auto - Claim Activity Profiler (CAP) Verisk Insurance Solutions - ISO A-Plus Auto Alert Verisk Insurance Solutions - ISO A-Plus Auto Verisk Insurance Solutions - ISO A-Plus Auto Claims Standardization Verisk Insurance Solutions - ISO A-Plus Auto Verisk Insurance Solutions - ISO Coverage Verifier Proof of Prior Insurance Verisk Insurance Solutions - ISO Coverage Verifier Enhanced Verisk Insurance Solutions - ISO Coverage Verifier Verisk Insurance Solutions - ISO A-Plus Auto 3.0

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/29/2025 03:30AM

Please be advised, multiple applications on UAT experienced a service issue that started at 9:30 PM ET with service restored at 11:10 PM ET. We thank you for your patience and apologize for any inconvenience this issue may have caused.

INVESTIGATING 4 days ago - at 10/29/2025 02:58AM

Please be advised upon further investigation we are seeing a number of other applications impacted on UAT. We thank you for your patience as we work to resolve this issue.

INVESTIGATING 4 days ago - at 10/29/2025 02:31AM

Please be advised we are currently investigating an intermittent issue impacting A-Plus Auto and Coverage Verifier on UAT. We thank you for your patience and will provide updates as we continue to investigate this issue.

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