Outage in Vibes

Carrier Latency: France

Resolved Minor
November 18, 2024 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Components affected
Vibes SMS Europe Vibes SMS
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2024 02:48PM

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French destinations from 11/18 4:59 p.m. GMT to 11/19 6:59 p.m. GMT.

MONITORING about 1 month ago - at 11/19/2024 06:44AM

Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

MONITORING about 1 month ago - at 11/18/2024 06:39PM

Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

MONITORING about 1 month ago - at 11/18/2024 02:07PM

Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

IDENTIFIED about 1 month ago - at 11/18/2024 07:09AM

Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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