Outage in Vibes

Carrier Latency: Australia

Resolved Minor
November 29, 2024 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our carrier partners for Australia have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Australian numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for Australia. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Components affected
Vibes SMS APAC Vibes Platform UI
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/29/2024 09:17AM

This incident has been resolved.

IDENTIFIED 23 days ago - at 11/29/2024 07:27AM

Our carrier partners for Australia have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Australian numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for Australia. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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