Outage in Vipps

Issues with Recurring & Facade subscription

Resolved Minor
October 25, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with Recurring & Facade subscription payment batches, leading to delays in processing scheduled payments. Our team is working to resolve the problem, and we are manually processing the affected charges, so expect a delay. We will provide an update as soon as we have more information. Merchants and partners should note that this may impact retry times for failed payments. Please keep an eye on the status page for updates or reach out to developer@vippsmobilepay.com if you have any concerns
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/25/2024 08:03AM

The issue has been resolved. All scheduled payments were processed and webhooks (Recurring API) and callbacks (Subscriptions API) have been sent

INVESTIGATING about 2 months ago - at 10/25/2024 06:56AM

We are currently experiencing issues with Recurring & Facade subscription payment batches, leading to delays in processing scheduled payments. Our team is working to resolve the problem, and we are manually processing the affected charges, so expect a delay. We will provide an update as soon as we have more information. Merchants and partners should note that this may impact retry times for failed payments. Please keep an eye on the status page for updates or reach out to developer@vippsmobilepay.com if you have any concerns

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