Outage in Visma

Issues for Peppol traffic in Norway - Norwegian Peppol register ELMA is down during update to new platform

Resolved Major
September 23, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

ELMA is moving to a new application platform, which is causing downtime. We have been informed this will take approximately 7 hours The downtime will impact Peppol registrations and traffic for Norwegian customers - registrations and updates will not work, sending and receiving can also be affected if lookups are done directly to ELMA SMP and not based on cached results. Our integrators will get errors if and while the issues persist. In case invoices cannot be delivered they are forwarded to fallback routes depending on integrator configuration. We advise our integrators to retry after the downtime.
Components affected
Visma CS - .net AutoInvoice
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/23/2024 10:43AM

The ELMA has reported they are back up.

Registrations and the delivery should work again as expected.

IDENTIFIED about 2 months ago - at 09/23/2024 08:36AM

The maintenance downtime is expected to last until 16:00 CEST

IDENTIFIED about 2 months ago - at 09/23/2024 08:30AM

ELMA is moving to a new application platform, which is causing downtime. We have been informed this will take approximately 7 hours

The downtime will impact Peppol registrations and traffic for Norwegian customers - registrations and updates will not work, sending and receiving can also be affected if lookups are done directly to ELMA SMP and not based on cached results.

Our integrators will get errors if and while the issues persist. In case invoices cannot be delivered they are forwarded to fallback routes depending on integrator configuration.

We advise our integrators to retry after the downtime.

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