Outage in Visma

Issues in registering Norwegian companies to Peppol - ELMA register having problems

Resolved Minor
November 28, 2024 - Started about 1 month ago - Lasted 6 days
Official incident page

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Outage Details

Norwegian Peppol register ELMA has announced they have a database related issue that is causing problems to register companies to Peppol network. They are investigating the issue - ELMA status post https://status.digdir.no/incidents/1yr3jb3sklhj This issue impacts registrations but there has not been any impact on invoice and document flow for existing registrations. We are following up the situation. We have received all registration requests and aim to process them as soon as ELMA has resolved the incident. Our integrators may experience delays in registration.
Components affected
Visma CS - .net AutoInvoice
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 12/04/2024 12:05PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/02/2024 07:51AM

Elma has introduced a fix and they are monitoring the situation - ELMA status post https://status.digdir.no/incidents/1yr3jb3sklhj

We can see new registrations completing successfully, the registrations that were pending during the issues have been reprocessed. We are monitoring new registrations to ensure that system continues working as normal.

IDENTIFIED about 1 month ago - at 11/28/2024 07:43AM

The issue has been identified to be related to ELMA database issues. - we are following up situation https://status.digdir.no/incidents/1yr3jb3sklhj

INVESTIGATING about 1 month ago - at 11/28/2024 07:42AM

Norwegian Peppol register ELMA has announced they have a database related issue that is causing problems to register companies to Peppol network.

They are investigating the issue - ELMA status post https://status.digdir.no/incidents/1yr3jb3sklhj

This issue impacts registrations but there has not been any impact on invoice and document flow for existing registrations. We are following up the situation.

We have received all registration requests and aim to process them as soon as ELMA has resolved the incident. Our integrators may experience delays in registration.

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