Outage in VMware Workspace ONE

Workspace ONE UEM: Performance issues / United States (Partial Region)

Resolved Major
November 08, 2024 - Started about 1 month ago - Lasted 14 minutes
Official incident page

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Outage Details

Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. My Workspace ONE portal has been updated for customers affected by this event. Please check the myWorkspace ONE portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Workspace ONE UEM - USA
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/08/2024 10:07AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

MONITORING about 1 month ago - at 11/08/2024 10:02AM

Omnissa Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively work towards complete recovery.

IDENTIFIED about 1 month ago - at 11/08/2024 09:55AM

Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it.

My Workspace ONE portal has been updated for customers affected by this event.

Please check the myWorkspace ONE portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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