Outage in Volterra

F5 Distributed Cloud - Service Interruption - Configuration propagation issue with Lisbon Regional Edge

Resolved Minor
August 12, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

F5 Distributed Cloud team has Identified a configuration propagation issue with the Lisbon Regional Edge (RE). Team has moved the affected Regional Edge into maintenance. The tunnel from the Customer Edge (CE) to the Lisbon Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. We will provide further updates as they become available.
Components affected
Volterra Lisbon, Portugal
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/12/2024 10:15PM

The issues with the F5 Distributed Cloud Lisbon Regional Edge (RE) have been resolved. All other services remain fully operational.

MONITORING 4 months ago - at 08/12/2024 08:47PM

F5 Distributed Cloud team has identified the issue and have performed the steps to fix and restore the service. We are closely monitoring the services to ensure stability.

INVESTIGATING 4 months ago - at 08/12/2024 07:44PM

F5 Distributed Cloud team has Identified a configuration propagation issue with the Lisbon Regional Edge (RE). Team has moved the affected Regional Edge into maintenance. The tunnel from the Customer Edge (CE) to the Lisbon Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. We will provide further updates as they become available.

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