Outage in Volterra

XC Console Bot Defense Data Intelligence page is experiencing 503 errors. The Endpoint Protection and traffic processing remain operating normally

Resolved Minor
December 18, 2024 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

The F5 Distributed Cloud team is currently investigating an issue where logs are not available via the XC Console for Data Intelligence functionality. All endpoints are still active and blocking the malicious traffic as intended. This is a user interface display issue, as no data loss is being experienced. More updates will be provided as relevant information becomes available.
Components affected
Volterra Customer Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/18/2024 08:37PM

The F5 Distributed Cloud team confirmed DNS Data intelligence functionality issue has been resolved. Post-monitoring stage, services have resumed to normal operations. The traffic processing and XC console suite are operational business as usual. The Incident has been service restored.

INVESTIGATING 3 days ago - at 12/18/2024 05:46PM

The F5 Distributed Cloud team is currently investigating an issue where logs are not available via the XC Console for Data Intelligence functionality. All endpoints are still active and blocking the malicious traffic as intended. This is a user interface display issue, as no data loss is being experienced. More updates will be provided as relevant information becomes available.

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