Outage in Volusion

Connectivity Issues

Resolved Major
July 19, 2024 - Started 9 months ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of websites being unavailable, the issue has been identified. There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/
Components affected
Volusion V1 - Merchant Storefront
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/22/2024 08:59PM

This incident has been resolved.

MONITORING 9 months ago - at 07/20/2024 10:51PM

Service has been restored, thank you for your patience. We will continue to monitor.

IDENTIFIED 9 months ago - at 07/19/2024 04:06PM

Thank you for your patience, some stores are starting to come back online. We are continuing to resolve issues as quickly as we can.

IDENTIFIED 9 months ago - at 07/19/2024 11:18AM

We have identified the solution and are working on implementing that in our platform. We will continue to keep you updated as we obtain more information.

IDENTIFIED 9 months ago - at 07/19/2024 06:52AM

There are reports of a global Microsoft Windows outage being caused by a faulty update to an antivirus software provided by Crowdstrike. Microsoft is working on a fix.

IDENTIFIED 9 months ago - at 07/19/2024 05:23AM

There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/

IDENTIFIED 9 months ago - at 07/19/2024 05:23AM

There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/

IDENTIFIED 9 months ago - at 07/19/2024 05:22AM

There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/

INVESTIGATING 9 months ago - at 07/19/2024 04:59AM

We are aware of websites being unavailable, the issue has been identified. There appears to be an outage with Tier 1 internet service providers related to DNS affecting half of the continental United States. See: https://www.pingdom.com/outages/

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