Outage in Volusion

Rackspace Webmail Login

Resolved Major

September 09, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Our 3rd party mail host Rackspace is currently experiencing issues with their webmail portal, and some of our users may have difficulty logging directly into their mailbox. If your email is hosted with Rackspace, or you have purchased your mailbox from Volusion, please visit Rackspace's status page https://status.apps.rackspace.com/ for further updates. We will update this page when we can confirm the issue has been resolved.

Components affected

Volusion V1 - E-mail Services

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/09/2024 05:39PM

This incident has been resolved.

MONITORING over 1 year ago - at 09/09/2024 04:01PM

Rackspace has indicated that a fix has been implemented and service has been restored.

INVESTIGATING over 1 year ago - at 09/09/2024 01:56PM

Our 3rd party mail host Rackspace is currently experiencing issues with their webmail portal, and some of our users may have difficulty logging directly into their mailbox. If your email is hosted with Rackspace, or you have purchased your mailbox from Volusion, please visit Rackspace's status page https://status.apps.rackspace.com/ for further updates.

We will update this page when we can confirm the issue has been resolved.

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