Outage in Volusion

Some stores receiving 504/502 Timeout Errors

Resolved Major
November 22, 2024 - Started 30 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently receiving reports of some stores receiving 502/504 timeout errors. We are investigating the situation and will post here as updates becomes available.
Components affected
Volusion V1 - Merchant Storefront
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 11/22/2024 07:03PM

This incident has been resolved.

MONITORING 30 days ago - at 11/22/2024 04:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 30 days ago - at 11/22/2024 04:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 30 days ago - at 11/22/2024 04:06PM

We are currently receiving reports of some stores receiving 502/504 timeout errors. We are investigating the situation and will post here as updates becomes available.

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