Outage in Volusion

Some Stores Experiencing Slowness Loading Shopping Cart

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Some stores are experiencing slowness when loading the shopping cart. We are actively investigating this issue.
Components affected
Volusion V1 - Merchant Storefront
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 07:54PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/30/2024 05:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/30/2024 03:42PM

We are aware of an issue with adding to cart and loading shipping settings pages in the admin dashboard, we've identified a fix and are working toward it. We apologize for this inconvenience.

INVESTIGATING about 2 months ago - at 10/30/2024 02:18PM

Some stores are experiencing slowness when loading the shopping cart. We are actively investigating this issue.

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