Outage in Volusion
Failure To Receive Order Notification Emails
Resolved Major
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Outage Details
Components affected
Volusion V1 - E-mail ServicesLatest Updates ( sorted recent to last )
This incident has been resolved.
Some but not all merchants have seen a resolution to email notification send issues. We'll continue to work on this and post updates here as we have them.
A fix has been implemented and we are monitoring the results.
We are receiving reports that merchants have stopped receiving order notifications. We've identified a potential issue and implemented a change to restore functionality to the email service. We will post updates here as they become available.
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