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Outage in Volusion

Order Confirmation Email Delivery

Resolved Minor
April 20, 2026 - Started 2 days ago - Lasted about 8 hours
Official incident page

Incident Report

We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.
Components affected
Volusion V1 - E-mail Services

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/21/2026 01:27AM

This incident has been resolved

MONITORING 2 days ago - at 04/20/2026 08:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 04/20/2026 06:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 04/20/2026 05:53PM

We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.

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