Some Stores Cannot Take Payments

This incident has been resolved.

A fix has been implemented. If you see any issues regarding the front or back end of your website, please contact our Customer Experience team.

We’ve identified a temporary fix for the checkout issue affecting some merchants and are actively working toward a resolution. If you're currently experiencing problems with the checkout process on your store, please contact our Customer Experience team for support. We’ll continue to share updates here as soon as new information becomes available. Thank you for your continued patience.

We are receiving reports that some stores are reporting errors at checkout that prevent customers from placing orders by credit card. We are investigating and will post updates here as they become available. If you have an issue, please report it to our Customer Experience team.