Outage in Volusion
Failure To Receive Order Notification Emails
Resolved MajorIncident Report
We are receiving reports that merchants have stopped receiving order notifications. We've identified a potential issue and implemented a change to restore functionality to system generated emails. At this time there is still an intermittent issue. We will post updates here as they become available.
Components affected
Volusion V1 - E-mail ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/09/2025 01:19PM
This incident has been resolved.
MONITORING
12 months ago - at 05/08/2025 08:50PM
We have implemented a fix for system generated emails and we are continuing to monitor.
INVESTIGATING
12 months ago - at 05/08/2025 04:27PM
We are receiving reports that merchants have stopped receiving order notifications. We've identified a potential issue and implemented a change to restore functionality to system generated emails. At this time there is still an intermittent issue. We will post updates here as they become available.
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