Outage in Voyado
[Engage] Service degradation
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Our API:s are still stable and back at normal operations.
Sending of SMS is also back to a more normal status and we are sending at full capacity.
Teams are making sure that any delayed messages are delivered to their intended recipients, albeit somewhat late in some cases.
We apologize for the inconvenience caused by this service degradation.
We are fully staffed and working hard to monitor the platform and taking swift action to mediate any problems caused by the Black Friday load. This day is as important to us as it is to you.
We are seeing signs of improvement regarding the API:s since approximately 10:51 CET.
Sending of SMS still degraded.
Our efforts continue at full force.
We are continuing to investigate the issue, using all resources available to us.
Monitoring shows that our APIs are affected as well as the sending of SMS messages.
SMS are being sent, but at a lower rate than normal.
We are currently investigating service degradation on our APIs
More information will follow
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