Outage in Webcentral Service

Phone System Service Disruption

Resolved Minor
September 22, 2023 - Started about 1 year ago - Lasted 34 minutes
Official incident page

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Outage Details

We are currently experiencing issues with our phone system. Our technicians are investigating this as a priority. Live chat and email support are unaffected by this issue. Please utilise our live chat for any urgent support, or create a support ticket and our team will respond as soon as possible. During this incident live chat wait times may be longer than usual. We apologise for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/22/2023 08:38AM

This incident has been resolved.

MONITORING about 1 year ago - at 09/22/2023 08:28AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 09/22/2023 08:05AM

We are currently experiencing issues with our phone system. Our technicians are investigating this as a priority.

Live chat and email support are unaffected by this issue. Please utilise our live chat for any urgent support, or create a support ticket and our team will respond as soon as possible. During this incident live chat wait times may be longer than usual.

We apologise for any inconvenience caused.

Latest Webcentral Service outages

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Cloud Hosted Email Issue - 5 months ago
Phone System Service Disruption - about 1 year ago
Cloud Hosted Email Issue - over 1 year ago

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