Outage in Webroot

Core Content Management for SAP® SuccessFactors is in a degraded state

Resolved Minor
October 27, 2025 - Started 3 days ago - Lasted 3 days
Official incident page

Incident Report

Upload/download/viewing of documents through the Core Content CMIS interface is experiencing issues. Teams are being assembled to investigate and resolve this issue. Ticket: IM3808280

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/30/2025 12:12PM

This incident has been resolved.

MONITORING 2 days ago - at 10/29/2025 01:28AM

The issue has been resolved, and our systems are operating normally. We will continue to monitor to ensure stability.
If you continue to experience any issues, please contact our support team through the usual channels.

Ticket: IM3808280.

IDENTIFIED 2 days ago - at 10/28/2025 04:40PM

A resolution for the issue has been determined and being implemented. Customers should be seeing improvement in Upload/download/viewing of documents through the Core Content CMIS interface

Ticket: IM3808280.

INVESTIGATING 2 days ago - at 10/28/2025 11:46AM

Our team is actively investigating the issue with high priority, working closely with all necessary teams to identify the root cause. We will continue to share updates here as we make progress toward resolution.

Ticket: IM3808280.

INVESTIGATING 3 days ago - at 10/27/2025 11:49PM

Upload/download/viewing of documents through the Core Content CMIS interface is experiencing issues. Teams are being assembled to investigate and resolve this issue.

Ticket: IM3808280

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