Check if Webroot is down, official outages, user-reported issues, and outages map.
Webroot is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 170 incidents since started monitoring Webroot status in January 2023. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Webroot outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 19, 2025
01:25 PM EST
|
Minor
Core EDR/MDR is currently experiencing an issue affecting alerts functionality. Teams are current...
|
about 7 hours |
|
Nov 18, 2025
08:41 AM EST
|
Major
The Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue wher...
|
about 1 hour |
|
Nov 17, 2025
04:44 PM EST
|
Minor
The Zix Encryption Services - Hosted SMB is currently experiencing an issue with relaying outboun...
|
about 15 hours |
|
Nov 17, 2025
11:12 AM EST
|
Minor
We are currently investigating reports of the Customer Portal returning errors within the interfa...
|
about 3 hours |
|
Nov 14, 2025
06:49 AM EST
|
Minor
Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into O...
|
4 days |
|
Nov 10, 2025
01:38 AM EST
|
Minor
Developer Experience - Thrust API Bundle is experiencing service unavailability. Teams are curren...
|
31 minutes |
|
Nov 08, 2025
06:18 PM EST
|
Major
The following services are currently unavailable. Teams are currently assembled and working to re...
|
about 2 hours |
|
Nov 07, 2025
11:37 AM EST
|
Minor
We have identified an issue with our Zix Console returning a 502 Gateway Error when navigating to...
|
12 days |
|
Nov 07, 2025
07:21 AM EST
|
Minor
We are currently investigating an issue with logging into Partner Branded Portals/Page Not Found ...
|
about 3 hours |
See what users are saying about Webroot issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Janis - extension on edge not working.
bob - login is down and some assets are not loading.
Kelli - Won't connect to any location .
Johnny - Scan running very slowly, stops for minutes at a time..
Austin - Website is completely down on Firefox, Chrome, and Edge browsers.
IsDown aggregates scheduled maintenances for Webroot. Currently, there are 11 more maintenances scheduled.
Scheduled for November 20, 2025 at 04:00 PM EST · until 06:00 PM EST
Services Affected: - OpenText PositivePro Impact: Service will be unavailable during this timeframe.
Scheduled for November 22, 2025 at 12:00 AM EST · until 02:00 AM EST
We will be undergoing scheduled maintenance for the email service components. Email functionality will be degraded during the maintenance window.
Scheduled for November 22, 2025 at 01:00 AM EST · until 03:00 AM EST
We will be undergoing scheduled maintenance for the email service components. Email functionality will be degraded during the maintenance window.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Webroot. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Webroot provides cybersecurity solutions including endpoint protection, DNS filtering, security training, and threat intelligence services for computers, mobile devices, and networks.
Monitoring Webroot since January 2023
Tracking 7 Webroot services and regions
77 incidents in 2025
IsDown is a status page aggregator that monitors if Webroot and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Webroot, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Webroot (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Webroot's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Webroot and other services.
IsDown checks Webroot official status page for major/minor outages or downtimes. A major outage is when Webroot experiences a critical issue that severely affects one or more services/regions. A minor incident is when Webroot experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Webroot outage, we send you an alert and update your dashboard and status page.
Webroot and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Webroot status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Webroot publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Webroot and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Webroot but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Webroot and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Webroot and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Webroot down?'
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While Downdetector relies on user-submitted reports to detect Webroot outages, IsDown monitors Webroot's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Webroot status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Webroot in a single dashboard. | ||
| Instant Webroot outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Webroot official status and user-reported issues. | ||
| Maintenance feed for Webroot | ||
| Granular alerts filtering by Webroot components and regions. |
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Webroot isn't down. You can check Webroot status and incident details on the top of the page. IsDown continuously monitors Webroot official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Webroot is currently operational. You can check Webroot status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Webroot might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Webroot official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Webroot last outage was on November 19, 2025 with the title "Core EDR/MDR platform degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Webroot and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Webroot is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Webroot's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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