Check if Webroot BrightCloud Threat Intelligence Platform is down, official outages, user-reported issues, and outages map.
Webroot BrightCloud Threat Intelligence Platform is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 27 incidents for Webroot BrightCloud Threat Intelligence Platform since started monitoring Webroot status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Webroot BrightCloud Threat Intelligence Platform outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Apr 16, 2025
10:41 AM EDT
|
Major
We are currently investigating an issue affecting the BCTI API. Our team is actively working to i...
|
about 4 hours |
|
Feb 24, 2025
10:03 AM EST
|
Minor
BCTI API(file/getinfo) is currently experiencing degraded performance. Our team is actively inves...
|
32 minutes |
|
Feb 10, 2025
07:27 PM EST
|
Minor
The following BCTI APIs are currently experiencing degraded performance:
/url/getinfo
/url/getrep...
|
about 6 hours |
|
Jan 30, 2025
09:53 AM EST
|
Major
BCTI is currently down in the Frankfurt and Ireland region. Our team is actively working on resol...
|
12 minutes |
|
Oct 21, 2024
02:04 PM EDT
|
Minor
We are actively working to resolve the issue as quickly as possible.
|
about 12 hours |
|
Sep 18, 2024
04:31 PM EDT
|
Major
Customers making API calls into /URLThreatInsight and /getUrlCrawlInfo may receive a failed resp...
|
about 16 hours |
|
Jul 26, 2024
11:02 AM EDT
|
Minor
We are currently investigating the issue
|
11 days |
|
Jul 17, 2024
09:52 AM EDT
|
Minor
We are facing a temporary issues with localdb/getv6ipfile api in all regions
This may generate e...
|
about 6 hours |
|
Jul 11, 2024
02:10 PM EDT
|
Minor
We are facing a temporary outage with /file/getinfo api in all regions.
|
about 2 hours |
|
Jul 09, 2024
01:42 PM EDT
|
Minor
The ip/getinfo endpoint is not working for the Ireland and Mumbai regions.
|
about 19 hours |
See what users are saying about Webroot BrightCloud Threat Intelligence Platform issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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BrightCloud Threat Intelligence Platform is a component of Webroot that provides real-time threat intelligence to enhance cybersecurity measures.
Monitoring Webroot since January 2023
BrightCloud Threat Intelligence Platform is part of Webroot. Check the Webroot's status.
4 incidents in 2025
Webroot BrightCloud Threat Intelligence Platform is down. You can check Webroot BrightCloud Threat Intelligence Platform status and incident details on the top of the page. IsDown continuously monitors Webroot BrightCloud Threat Intelligence Platform official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Webroot BrightCloud Threat Intelligence Platform seems to be having problems. You can check Webroot BrightCloud Threat Intelligence Platform status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Webroot BrightCloud Threat Intelligence Platform being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Webroot BrightCloud Threat Intelligence Platform official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Webroot BrightCloud Threat Intelligence Platform last outage was on April 16, 2025 with the title "BCTI API is experiencing issues – investigation underway"
IsDown and DownDetector help users determine if Webroot is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Webroot's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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