Outage in Webroot

IP Change Request will have some delay

Resolved Minor

July 26, 2024 - Started over 1 year ago - Lasted 11 days
Official incident page

Incident Report

We are currently investigating the issue

Components affected

Webroot BrightCloud Threat Intelligence Platform

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/06/2024 02:56PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/31/2024 04:33PM

Root Cause identified, resolution ongoing. This is not related to ongoing BCTI API maintenance

INVESTIGATING over 1 year ago - at 07/26/2024 05:09PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/26/2024 03:02PM

We are currently investigating the issue

Latest Webroot outages

Core EDR/MDR is currently experiencing an issue - about 10 hours ago

Zix - Microsoft 365 - Unable to send/receive - about 14 hours ago

Core US is currently degraded - 3 days ago

Core Fax North America are experiencing degradation in service - 9 days ago

Zix Encryption Services - Email Message Privacy (EMP) - Unable to Compose for some US domains - 11 days ago

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