Outage in Webroot
BCTI API is experiencing issues – investigation underway
Resolved Major
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Outage Details
We are currently investigating an issue affecting the BCTI API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Components affected
Webroot BrightCloud Threat Intelligence PlatformLatest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 04/16/2025 06:54PM
At 10:21 AM EST, the us-west-2 region experienced an incident characterized by an increase in 5xx errors. This issue was resolved at 12:04 PM EST.
INVESTIGATING
29 days ago - at 04/16/2025 02:41PM
We are currently investigating an issue affecting the BCTI API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
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