Outage in Webroot

BrightCloud Threat Intelligence - /UrlThreatInsight and /getURLCrawlInfo() API calls are failing

Resolved Major
September 18, 2024 - Started about 1 year ago - Lasted about 16 hours
Official incident page

Incident Report

Customers making API calls into /URLThreatInsight and /getUrlCrawlInfo may receive a failed response. Engineering is actively investigating this issue for timely resolution.
Components affected
Webroot BrightCloud Threat Intelligence Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/19/2024 12:43PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 09/18/2024 08:31PM

Customers making API calls into /URLThreatInsight and /getUrlCrawlInfo may receive a failed response. Engineering is actively investigating this issue for timely resolution.

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