Outage in Webroot

BrightCloud Threat Intelligence - /UrlThreatInsight and /getURLCrawlInfo() API calls are failing

Resolved Major
September 18, 2024 - Started about 1 year ago - Lasted about 16 hours
Official incident page

Need to monitor Webroot outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Webroot, and never miss an outage again.
Start Free Trial

Outage Details

Customers making API calls into /URLThreatInsight and /getUrlCrawlInfo may receive a failed response. Engineering is actively investigating this issue for timely resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/19/2024 12:43PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 09/18/2024 08:31PM

Customers making API calls into /URLThreatInsight and /getUrlCrawlInfo may receive a failed response. Engineering is actively investigating this issue for timely resolution.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook