Outage in Webroot

BCTI - localdb/getv6ipfile outage

Resolved Minor
July 17, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are facing a temporary issues with localdb/getv6ipfile api in all regions This may generate errors in SDK logs and prevent IPv6 blacklist updates. This may also cause the SDK Daemon to fail to initialize.
Components affected
Webroot BrightCloud Threat Intelligence Platform

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/17/2024 08:02PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/17/2024 03:53PM

Fix has been implemented and further we are investigating it.

INVESTIGATING over 1 year ago - at 07/17/2024 01:52PM

We are facing a temporary issues with localdb/getv6ipfile api in all regions

This may generate errors in SDK logs and prevent IPv6 blacklist updates. This may also cause the SDK Daemon to fail to initialize.

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