Outage in WeGift

Rougier&Plé Graphigro FR orders are failing

Resolved Minor
August 07, 2024 - Started about 1 month ago - Lasted 22 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Rougier&Plé Graphigro FR (ROUGPG-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 08/29/2024 10:39AM

This incident has been resolved.

MONITORING 22 days ago - at 08/29/2024 10:10AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 08/07/2024 11:27AM

We are currently investigating an issue causing some orders of Rougier&Plé Graphigro FR (ROUGPG-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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