Outage in WeGift

PlayStation ES orders are failing

Resolved Minor
September 20, 2024 - Started 4 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of PlayStation ES (PLAY-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/21/2024 02:44PM

This incident has been resolved.

MONITORING 4 months ago - at 09/21/2024 01:44PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 4 months ago - at 09/20/2024 07:15PM

We are currently investigating an issue causing some orders of PlayStation ES (PLAY-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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