Outage in WeGift

Babbel DE orders are failing

Resolved Minor
December 14, 2024 - Started 12 days ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Babbel DE (BABBL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/16/2024 11:07AM

This incident has been resolved.

INVESTIGATING 12 days ago - at 12/14/2024 04:14PM

We are currently investigating an issue causing some orders of Babbel DE (BABBL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 12 days ago - at 12/14/2024 04:14PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 12 days ago - at 12/14/2024 04:09PM

We are currently investigating an issue causing some orders of Babbel DE (BABBL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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