Outage in WeGift

Woolworths ZA orders are failing

Resolved Minor
December 21, 2024 - Started about 12 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 12/21/2024 02:42PM

This incident has been resolved.

MONITORING about 11 hours ago - at 12/21/2024 01:42PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 12/21/2024 01:41PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 12/21/2024 01:41PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 12/21/2024 01:36PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 12 hours ago - at 12/21/2024 01:36PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 12 hours ago - at 12/21/2024 01:31PM

We are currently investigating an issue causing some orders of Woolworths ZA (WOOLS-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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