Outage in WeGift

la Feltrinelli IT orders are failing

Resolved Minor
January 09, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 01/09/2025 05:58PM

This incident has been resolved.

INVESTIGATING about 11 hours ago - at 01/09/2025 04:58PM

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 01/09/2025 04:54PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 01/09/2025 04:48PM

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 01/09/2025 04:44PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 01/09/2025 04:43PM

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 01/09/2025 04:39PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 01/09/2025 04:33PM

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 01/09/2025 04:29PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 01/09/2025 04:23PM

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 01/09/2025 04:19PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 01/09/2025 04:13PM

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 11 hours ago - at 01/09/2025 04:09PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 11 hours ago - at 01/09/2025 04:03PM

We are currently investigating an issue causing some orders of la Feltrinelli IT (LFELT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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