Outage in Welocalize

WeLearn Authentication Issue: authentication to WeLearn is currently failing for all users.

Resolved Major
March 07, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

Attempted login currently results in the following error message: "An attempt to authenticate using Single-Sign-On has failed." We are currently investigating this issue as a priority.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/07/2023 06:27PM

The cause of the issue has been identified and resolved.

IDENTIFIED over 2 years ago - at 03/07/2023 04:55PM

We are still receiving reports of login issues for some people, we will investigate this issue further.

MONITORING over 2 years ago - at 03/07/2023 03:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 03/07/2023 10:45AM

Attempted login currently results in the following error message: "An attempt to authenticate using Single-Sign-On has failed." We are currently investigating this issue as a priority.

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