Slinger School District down | INC0438944

Greetings,

The NOC has received confirmation from local Provider that all services have recovered after a switch was replaced out in the field. At this time, traffic is confirmed to be passing and all alarms have cleared. If you are still experiencing any issues, please escalate back to the NOC for further Investigation. Thank you!

Respectfully,
WiscNet NOC

Greetings,

The NOC has received confirmation from local Provider that all services have recovered after a switch was replaced out in the field. At this time, traffic is confirmed to be passing and all alarms have cleared. If you are still experiencing any issues, please escalate back to the NOC for further Investigation. Thank you!

Respectfully,
WiscNet NOC

Greetings,

Spectrum has arranged a dispatch for today at 8:00am to the Madison location for repairs. No further assistance is required from member site at this time.

As additional information is received, we will update you accordingly.

Thank you

Greetings,

Spectrum has arranged a dispatch for today at 8:00am to the Madison location for repairs. No further assistance is required from member site at this time.

As additional information is received, we will update you accordingly.

Thank you,

Greetings,

Spectrum has arranged a dispatch for tomorrow morning at 8:00am to the Madison location for repairs. No further assistance is required from member site at this time.

As additional information is received, we will update you accordingly.

Thank you,

Greetings,

NOC followed up with Spectrum and they are arranging dispatch for the far end side. No further assistance is required from member site at this time.

As additional information is received, we will update you accordingly.

Thank you,

Greetings,

We have been advised by Spectrum that the 19:00 CDT dispatch was arranged to the wrong location. A dispatch to the member site is not needed. Spectrum will need to access their equipment at the far end.

The WiscNet NOC is working with Spectrum at this time to arrange access and facilitate further troubleshooting. No further assistance is required from member site at this time.

As additional information is received, we will update you accordingly.

Thank you,

We will follow up again to confirm Spectrum's arrival at 7pm CDT and will provide any additional information at that time.

Greetings, provider Spectrum is preparing to dispatch to Slinger SD around 7PM today 8/18, please arrange to allow them in as needed.

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The NOC is seeing your site as reachable at this time. This case will be resolved. Please reach out if you have further issues.

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net